Hello,
We continue with the topic of customer service.
Discuss why customer service is important for the airline business and discuss the 5 most important rules for good customer service.
DON'T FORGET
1. To write in paragraphs.
2. When you discuss the rules, explain and support them with examples.
3. Support your main statements. You can also mention some of the airlines rated 5-stars by Skytrax for their superior services and product.
Regards,
RV
Customer service is the key to any succesfull company, market place or any orgnaization which offer services to customer.
ReplyDeleteAny orgnaization must offer excellent services to satisfy customers who are the heart of any orgnaztion.Due to the important role which customers plays in the revenue and income of the orgnaziation.A satsfied customer will talk positively and increas the reputation of the company,while if he was unsatisfied he will talk negativly and damage the reputation of the company.
Customer service is the most cricial thing to keep the customers satisfied and happy.This buisness should have professionally employee and have some experience to deal with their customers.The more customers you have the more revenue the company will make . And the bad service can also damage your reputation by telling other poeple .The company also needs to make some advertising to attract more customers .
ReplyDeleteThe first imprtant rule is to respect the customer to make him satsfied and reach his demands.
ReplyDeleteSecond rule is that every employee must know that the customer is always right to offer him the service he needs .
Deal with problems and complains to develop the orgnaization and make sure it dosent happen to any other customer again.
Listen to the customer to complains and ask for feedback to know if there is any problems which must be delt with and solve it.
Every employee must be helpful and polite to make every customer satsifed and make him to look forward to use this service again.
Customer service is the service that is given to the customers and how you can help them without problems.If you want much more revenue you should find new customers but you should keep the old customers,because a lost customers means lost revenue.Word-of-mouth doesnt cost anything but,its the most important and effective promotion because its based on personal experience.Also if you treat the customers well they will be satisfied and they will talk positively about the experience.
ReplyDeleteThe Golden rules is:
1-respect your customers.
2-the customers are always right.
3-listen to your customers.
4-be helpful and polite.
5-offer prometions and discounts.
6-train your staff to be professional.
Any company needs customers and it's important for companies to know how to serve customers and make them happy. Customers are the most important thing for the company, because more customers can increase the revenue of the company. However if a company wants more customers it needs to provide services for them. For example staff should to talk politely, help passengers and customer is always right. In addition Deal with problems and complaints. In the highly competitive marketplace of aviation, make more sense to provide superior customer service.
ReplyDeleteCustomer service is given to the customers, so they talk positively about the experience by word-of-mouth. Also, if they are happy they can return again. In addition it will increase the revenue and build good reputation. However if they treat badly to the customer it will damage their reputation and finding new customer is much more expensive than keeping the ones you already have. Also will decrease the revenue and will talk negatively.
ReplyDeleteCustomer service is service provided to customer to have a good reputation and increase the profits .
ReplyDeleteThe customer service must talk positively with the customer. The customer is always true and the have to deal with problems in professional way , if the talk in bad way it will damage the reputation and they will lost there customer and its expansive to have new customer .
Every employee must be helpful and polite to make every customer satisfied.
Customer service is the service provided to customer to improve passenger experience and to bring satisfaction.
ReplyDeleteThis will increase of revenue of company and bailed good reputation. However, when passenger is unhappy passenger will damage company reputation.
There are many rules to be customer happy and don’t lose customer. For examples, respect your customers as king and do whatever to be customer happy, because it is very expensive. The customer is always right and be helpful to be customer happy.
Nowdays we can see the big competition between the aviation companies so,the customer service can give a good repetation for the campany.
ReplyDeletecustomer serviec is the service prosided to meet expectation an bring satisfacetion that main it is more than keeping the customper happy . It is about revenue if you lose revenue you you will lose customer unhappy that can damage the reputation of company.
customer services has many rules should respect the customer and give him freedom to talk. Also speak with angry customers calmly that because he will talk to other people about his experience gy word of mouth.
Is the services provided to the customer to improve passengers experience and to bring satisfaction. That’s way satisfied kept the passengers and increased. Word – of – mouth the most important and it can affect promotion these well increase the revenue of the company and build excellent repeating. However, when passenger is dissatisfied this damage their company reputation take negative.
ReplyDeleteThere rules for gold customer service. The company must respect their customer and listen to their and ask for their.
1. Is the services provided to the customer to improve passengers experience and to bring satisfaction. That’s way satisfied kept the passengers and increased. Word – of – mouth the most important and it can affect promotion these well increase the revenue of the company and build excellent repeating. You must listen to customer and ask for customer feedback that’s way you can respect the customers. Don’t forget to offer promotion and discount customers need a special transaction for make a company reputation.
ReplyDeleteHowever, when passenger is dissatisfied this damage their company reputation take negative.
There rules for gold customer service. The company must respect their customer and be helpful and polite.
Customer service is the service provided and improve passenger experience and to bring satisfaction. A happy customer will talk to his friends and word of mouth is the most effective promotion. This will increase the revenue of the company and build excellent reputation of the company.
ReplyDeleteOn the other hand, if someone talks in a bad way about the company it will damage the reputation. Listen to your customer to complains ad ask for customer feedback and try to solve all the problems.
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ReplyDeleteCustomer services is services that provided to customer to meet exceed their expectations and bring satisfaction . Customer services its more than just keeping customer happy it so important for revenue because also important to companies for that companies trained their staff professionally to deal with problems that may happen for any customers because it the most important objectives for customer services is bring satisfaction and make sure customers happy and they are return . However , if the customer will not happy about services and how customer services deal with he/she they can damage the reputation for the company by on word just because word by mouth so much important than any different advertising .
ReplyDeleteCustomer service is service provide to customer to meet exceed their expectation and bring satisfaction. The benefits of satisfied customer service. First the people will talk positively about the experience by word of mouth,Second this will increase the revenue of the company and there a lot of benefits.
ReplyDeleteThere are many rules for the customer service ,First respect your customer,Second the customer always right, Third offer promotions and discounts.
In the end the customer service is very important for any business.